Auctiva Insurance Question -pls help!

5ducksfansMember

In order to file a claim with Auctiva's insurance, does the buyer need to participate or not???

I've seen this alluded to, but I've read the FAQs, the policy, and the terms and conditions and cannot find a single reference to it.

The only reference I found (in the FAQs) said that to file a claim, click something in your sold items. Well, I haven't used their insurance yet because I want to find this out BEFORE I use it, so I can't click anything.

Can someone please help??

Thanks in advance!

4/30/107:09 PM

Original Post

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