Reply to "Auctiva invoicing is like Terminator"

auctivamikedAuctiva Customer Support Manager

Hi silverspoon,

I'm sorry to hear about the trouble you are having. Auctiva does not offer any invoicing functionality but we do offer an automated system for sending "winning bidder" notifications when your auctions end that basically just congratulate the buyer, remind them to go to eBay to pay for the item, and advertise your other products.

Assuming these are the emails you are referring to, you should be able to prevent them from going out by clicking the "Account Settings" link under the "My Account" tab within your account, selecting "No" from the "Winning Bidder" drop-down menu in the "Auto Email Management" section, and then clicking the "Update Account Preferences" button below.

If you have any other questions regarding your Auctiva account, please feel free to contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

5/14/092:51 PM

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