Thank you, Mike for finally responding, but could you please address the issue of why there are never any announcements? I don't think I can deal with another holiday season with recurring issues and no communication. Many users want an answer, not just me...why is it so hard to post an announcement when the site/parts of are down?
annkate, I hear ya, but it's not just the technical problems...it's the lack of information that I am finding unacceptable. Most services DO give you that much consideration, except for eBay, of course, but Auctiva is not even close to being the major player in their market...they do not have the luxury of being able to ignore their customers that way, and it just plain makes no business sense to do that.