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Reply to "Auctiva Needs Quicker Response to Support Inquiries"

I have 4 open support issues going back to 1/1/02. One has been replied to but I got no response to my followup reply. The initial reply did not solve my problem. The request I filed on 1/1 has never been answered. I have no idea what the deal is and I hope Miles can shed some light on the problem. Support has been good in the past but very iffy since January 1.

Phil
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