Reply to "Auctiva Outage Over This Past Weekend"

jennkatiescharmsMember

Tony, thanks for the explanation. Personally, I know that NO system is 100% failsafe, and that these things will happen (hopefully not too frequently!).

My only concern with Saturday's events was the lack of communication. A post in the forums or on Facebook or Twitter just saying you all knew you were having problems and were working on them would have been appreciated. I do understand that everyone was working on fixing the issue, but your end users need to be kept in the loop.

Thanks again for the update and for the hard work - I am a loyal Auctiva customer and will continue to be one.

8/2/115:04 AM

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