Well Jeff, considering how long this (eBay listing pulling) has been going on a simple answer from you would have been appreciated somewhat earlier as the pro-active members on these boards have been smoothng waters for your company for sometime.
We (the many pro-active board members) also take quite a load off of your paid staff which must allow them more time to engineer this site. I like many others believe you provide an excellent site and promote it wherever we can on the boards and off so a little bit more communication would be appreciated.
So according to the stats you do not need to inform new clients about eBay's anti-hijack listing pulling. Ok, officially it is not a problem, so not our problem but in my opinion it is bad PR and a touch complacent.