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Reply to "Auctiva Site Maintenance Notice – 8:00 AM PT on Monday, 6/14/10"

Hi Community,

While we are still looking into what will be required to fix the issues mentioned above, we did become aware of a workaround for the issue of the descriptions not showing up in the description editor for some users.

The problem appears to be occurring when a description is typed up in the new description editor and the saved listing is then opened up with the existing version of the editor with a default of "Text Mode" as specified in one's account preferences.

If you are experiencing this problem, you should be able to work around the issue by setting your default editor to "Design Mode". This can be done by mousing over the "My Account" tab within Auctiva, selecting the "Acct Preferences" option under "Settings", selecting "Design Editor" from the "Default Editor on One-page Lister" drop down menu and then saving your changes.

I'll continue to keep everyone posted through this thread as we become aware of additional information pertaining to these issues.

-Mike
Last edited by auctivamiked
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