I know that many people have trouble and have posted about the slowness of the Auctiva site, but I just have to share my insights in the hope of someday resolving this issue. I have been with Auctiva for a little over 8 months with no improvement. Maybe one of you will find the magic bullet, or maybe Auctiva will actually put some heads together and find a solution.
First, the benchmarking: From the time I click the "Create New" listing button to the time I have full control of the browser (smooth scrolling, the ability to type in a text box, no 'jumping') is typically around 45 seconds. From the time I click on a saved listing to the time I regain control is around 45 - 55 seconds. From the time I click "OK" to load a new shipping profile in a saved listing, again 45 to 55 seconds. Same with "Save as New" listing. "Schedule" can take a full minute! So, it takes FOREVER to create, save and schedule a listing, pages are always jumping around and image upload constantly fails. (Doing the same sorts of things to populate my e-commerce site ALWAYS work and take about 1/5th the amount of time.)
USAToday = 5 seconds
Amazon = 5 seconds
Microsoft = 8 seconds
In short, EVERY OTHER SITE on the net runs fine for me.
The equipment: Dual 3.0GHz P4; 4GB 800MHz RAM; 2.5TB H/D space
Verizon DSL - 2.88 Mbps download, .75 Mbps upload
Things I have tried:
1) My DSL speed is now double what it was from a month ago, NO DIFFERENCE
2) running IE8 without add-ons
3) Google Chrome - maybe just a little faster, but nothing significant
4) FireFox - no change
5) completely clear IE history, cache and Java cache
6) turn off windows firewall, disable Norton AV
7) replace DSL modem with one that is 2 years newer
8) eliminate router from system
9) un-install AdAware, Windows Defender, MalwareBytes Anti-Malware
10) the usual H/D defrag, reg clean, reg defrag
11) dedicated swap file on its on drive
12) no swap file, using the 4GB RAM only
13) purge DNS cache
14) re-installed WinXP from scratch
15) tried second XP logon with absolute minimal startup programs
Observations: I have a utility called DUMeter from Hagel Technologies which graphs your upload/downloaded data and gives a numerical readout of your connection speed. (I am in no way affiliated with or recommending the product and there are probably other programs out there that do the same thing.) What is interesting is that I can clearly see the difference between the Auctiva site and any other site that I visit. All other sites typically come in (download) at anywhere from 175 to 275 kB/sec. Anything other than the initial Auctiva login page comes in around 20 to 40 kB/sec, max of 55 kB/sec!! This is the equivalent of dial-up. It's like being on AOL in 1995 with a screaming fast 36.6 modem. It is as if Auctiva is on a very low bandwidth connection to the internet. (Yet I know some of you have no trouble.) What is clear to me is that my computer is just not being 'fed' data anywhere near the speed it is capable of handling. Why??
If you are experiencing this same kind of slowness, you may consider getting a utility to benchmark your download speed as well to see if you have the same 'symptoms'.
I don't know what else to try and I am about at the end of my rope. Someone please help me resolve this issue!
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