The problem is and always has been for me the fact that the template appears and probably does load from different servers I believe. That slows down the entire operation. Most everything loads except the description and you wait forever for that. But not always. Why the site is designed in this fashion I have no idea. Other auction sites who have their own software do not do anything in this fashion. I know this issue was addressed years ago but I don't think it was ever fixed. I agree, my router is not the problem as everything else is fine. I don't believe the problem rests anyplace else but with Auctiva. If it were not for the fact that I relist the same items every two months I would ditch it and just use Turbolister. Its a memory hog, but it beats online listing hands down. Did you know Auctiva once had a batch lister that really worked well? It was free which is probably why it stopped working.