Reply to "Auctiva Site Update Information (1/15/09)"

auctivamikedAuctiva Customer Support Manager

Hi Community,

Update - The main component of our site update has been completed but we are still dealing with some "aftermath" issues that are causing some technical problems on the site. The main issues we are seeing now is that some users are getting errors that contain long strings of numbers and/or advise them to contact support when attempting to post listings, and that buyers are receiving errors during checkout.

If you are receiving error messages when trying to post or save your listings, please try clearing your cache and then closing your browser and opening a new one. If you continue to receive the error messages after doing so, please let us know by contacting our customer support department.

Also, if you are seeing any issues that have not been mentioned on this thread, please let us know by contacting our customer support team using the web form on the following page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

1/15/0910:31 AM

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