Reply to "Auctiva Site Update Information (1/15/09)"

auctivamikedAuctiva Customer Support Manager

Hi Community,

Update - We are now seeing users report two different types of error messages when trying to post or save listings through Auctiva. If you are receiving a generic error message that says an error has occurred and advises you to contact support (without a long string of characters), you should just need to clear your cache as I described in my previous post in order to resolve that problem.

On the other hand, if you are receiving an error message that contains a long string of characters, the error you are receiving is occurring due to a known issue that our engineering team is in the process of correcting. I will update this thread when more information on that issue becomes available.

If you continue to receive the first error I mentioned after clearing your cache and closing and re-opening your browser, or if you are seeing any issues that have not been mentioned in this thread, please let us know by contacting our support department.

-Mike

1/15/0910:52 AM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...