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Reply to "Auctiva Store and Ebay"

Hi Community,

It is actually permissible to add links to your Auctiva store to your auction descriptions because your Auctiva store ONLY displays your items that are active on eBay at any given time. While I have heard a few (3 or 4) stories of eBay removing a seller's listings because of the presence of a link to an Auctiva store with a custom domain, in those cases, the listings were erroneously removed by eBay because the employee who removed them did not properly explore the content of the link and assumed it was a link to a non-permissible website.

Ebay has actually ended up acknowledging the error in each of the situations I have spoken to customers about, although it did require a fair amount of follow up in one or two of those cases. If you are not already familiar with eBay's "Links Policy", I recommend reading up on it by going to the following page of eBay's help index: http://pages.ebay.com/help/policies/listing-links.html

If you have any additional questions or concerns, please feel free to contact our customer support team by completing the web form on the following page of our site: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike
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