Those of you who are so understanding obviously don't rely on Ebay selling to eat. When I am down for a few hours, I am losing a large amount of money and this has been going on for far longer. I can not believe that this issue has not been resolved and I don't believe it will be. I am a software engineer and the ones they have in this company are amateurs. I guarantee some idiot deleted the image database and it is not coming back. This is not a minor issue. When a server goes down, there is some sort of error message and for a large company like Auctive, you have a backup server for something as important as the image files and it would have already been up and running. They have been working on this way to long for that to have occured. I'm outa here and won't be back.