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Reply to "Auctiva Updates and Maintenance"

it is true that they have clients all over the world. However, I am willing to bet the majority are in the US. If that is accurate than yes they should accommodate their paying customers. As to over time pay that doesn't exist for IT folks and they are used to strange hours. Take that from someone who has been I the IT world for 38 years

by the way we're fast approaching the one week anniversary of the outage and the communication is just as abysmal. in reality we have received zero information on what happened and what will be addressed going forward. believe me these discussions have happened and are happening as we write these posts. Now they can't give us the "dirty" details but at least throw us a bone now and again.

I feel most for you store owners as you were impacted perhaps more severely than us eBay'ers
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