This is ridiculous!!! Why would eBay do this? It's not fair to sellers at all. If a buyer decides they aren't happy with an item and they don't contact the seller before leaving feedback, (as 90% of unhappy buyers do), the seller is screwed. We'll see a lot more suspended sellers VERY soon because of their ratings. They added other "incentives" to make the changes look better. This one decision may be the downfall of eBay IMO.