Reply to "Automatic Feedback Not Working"

auctivamikedAuctiva Customer Support Manager

Dear ubeentangoed,

I'm sorry to hear about the difficulties you are experiencing with our Auto Feedback service. While I am not aware of any widespread problems with our Auto Feedback service, we are currently investigating a couple different reports of issues with that service so you may be impacted by one of the issues we are already looking into.

If you continue to experience this problem with the Auto Feedback service, please contact our customer support team by mousing over the "Help" tab within your account and selecting the "File Support Case" option. We will have to look into your case specifically to figure out what is wrong.

-Mike

8/31/116:32 PM

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        })();
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