So here is my problem. I have someone who won an auction. In this auction, I have it listed that I will ship the item usps priority mail. I also say that I am willing to hear about cheaper shipping methods, but I reserve the right to choose the shipping option I feel most comfortable. So this buyer emails me, after winning the auction, and says that he will pay me just over $3 to send it usps first class mail because that is what it will cost to send a under 1 pound padded envelope to canada. I email him back and tell him that I will not send metal parts in a padded envelope internationally because of damage concerns. So shipping will be $8 (actual shipping cost) for me to send it first class international. He tells me no, I'm paying you $3 and you're sending in in a padded envelope or I'm turning you into ebay. Also, I will send an email to all of your future bidders telling them how horrible of an experience I have had and not to bid on your items. So I invoice him for the $8 and tell him that in the auction I stated that the item would be shipping via priority mail. I have agreed to change my shipping method in order to save him money, but I cannot do it for less than $8. I also tell him that when he bid, he knew that shipping would be priority mail (as listed) and he agreed to pay that cost when he confirmed his bid.
So now what? What are my options if he leaves me negative feedback turns me in? I don't believe I've done anything wrong. I've tried to work with him, but I cannot lose money by biting the cost of shipping just because someone thinks they can dictate to me. Not to mention he's threatening to harass my future bidders. I emailed eBay, but they said that unless I actually get someone to send me a copy of an email he sent there's nothing I can do.
What are my options for dealing with this guy?
Thanks for the help ahead of time.
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