Reply to "Buyer could not checkout using Auctiva checkout"

auctivaaaronlAuctiva Support

quote:
Originally posted by nwestfal:
Well, yesterday (3/15/2009) a buyer used BIN on one of the listings I posted through Auctiva before I had disabled the Auctiva checkout...

What time did they try to go through Checkout? We usually do maintenance late Thursday night, going into the early hours of Friday morning. The best thing to do if the buyer reports an issue with Checkout is to file a support case as soon as possible, with the details on the eBay item number, so that we can check our logs and see what might have been the issue.

5/28/095:00 PM

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