Hi, yes, renewing the token does not help. Here is the reply that I received from Auctiva when I opened a support case. Maybe if enough people open cases complaining about this, they will accelerate their "fix" time frame.
Hello,
Thanks for contacting us regarding this matter - I'm sorry to hear about the trouble you are having.
Unfortunately it appears that this behavior is related to a "bug" within Auctiva where the buyer requirements configured within eBay (except for the ship to country exclusion list) not to show up on Auctiva created listings.
Ebay used to apply those automatically to all listings but it looks like we will have to change our system so we are actually submitting the buyer requirements to them with each listing. Our Engineers are currently working on this functionality, but this is going to require a fair amount of work to do, so it may be a while before it is fixed as they were not able to provide me with an ETA for when it will be completed.
In the meantime, you would need to revise your items created in Auctiva and posted to eBay to add your buyer requirements to them. I apologize for any inconvenience that this may cause.
If there is anything further I can do to assist you, please don't hesitate to ask!
Thank you,
Auctiva Support.