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Reply to "Buyer won't do insurance forms"

Susie, Seems to me you have done your part. You gave him ins.papers & fax number. And if I understand you right, you followed up (emailed him) to see that he had received the papers & numbers, more than once.

If correct, I don't see what more you can do. Maybe he hasn't had time, or wasn't telling the truth about the broken dish. He could have mailed after all, wait a few more days and see.

I would email once more in a few days, if no response, no fax, no mail. Just let it go is problaly all you can do. Keep records of everything you've done, because he may try to do a chargeback with Paypal.

So sorry, hope it all works out for you!
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