Buyers having trouble with Auctiva Checkout

vintagegoodnessMember

I've had several buyers have trouble using the Auctiva Checkout lately. Here is the latest email:

Hi, Mitzi. I have been trying to pay you for more than 30 minutes. It keeps telling me that my session has expired. I made several payments with Paypal today and had no problems. Maybe Auctiva is having a bad day. Anyway, I'll try later tonight and, if I'm unlucky, I'll try again tomorrow. Grrrrrr. Sally

Is there a known issue that is being worked on? If I turn off Auctiva Checkout, will all my current listings revert eBay Checkout or only new listings?

Thanks,
Mitzi

9/6/102:12 PM

Original Post

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