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Reply to "Buyers having trouble with Auctiva Checkout"

Hi Community,

We were having a technical problem with one of our checkout servers back when the initial posted created through thread, but I am not aware of any technical problems that would cause buyers to have trouble going through Auctiva Checkout at this time.

However, if anyone would like to disable Auctiva Checkout, you can do so by first mousing over the "My Account" tab within Auctiva and selecting the "Auctiva Checkout" option under "Settings". You would then want to uncheck the box next to "Use Auctiva Secure Checkout" on the ensuing page and click the "Save Settings" button.

If you were to disable this setting, any listings you post moving forward will use eBay Checkout but any active listings that you had already posted through Auctiva while the Auctiva Checkout setting was enabled will continue to be processed through the Auctiva Checkout system.

Also, in case any of you are not aware of this already, eBay recently announced that they will be doing away with third party checkout by the middle of next year. You can read more about this on the following thread of our community forum: https://community.auctiva.com/e...41021901/m/218101515

-Mike
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