Reply to "Calculating Irregular Package rates"

auctivacraigAuctiva Support Manager

Hello doublest -

I am not certain I follow you - when I step through the Large Package options on USPS for an odd shaped package, only three dimensions are requested: Length, Height and Width and the Help Popup available from the Large Package option show both the Width and Height use the diameter and the Length as the third dimension.

If you are encountering a different set of requests from USPS, please file a support case letting us know the specific location on the USPS site where you encounter this and we will be happy to look into it further.

- Craig

10/5/158:52 AM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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