Reply to "can any AUCTIVA expert explain this???????"

auctivamikedAuctiva Customer Support Manager

Hi fozzy,

Since you can achieve the desired results by visiting the "Revise your Item" page and saving without making any changes, it is indicative that our service sent the correct shipping information to eBay. I'm almost positive the problem you are describing lies on eBay's end, so I recommend contacting eBay's customer support department for further assistance with this issue.

Any additional questions or concerns? Please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

11/30/074:25 PM

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