Reply to "Can't Delete my photos - I want them deleted!"

auctivamikedAuctiva Customer Support Manager

Hi Community,

We actually have received some reports similar to this and our engineering team has had to correct them on an account-by-account basis. If you are having trouble deleting some of your images as a result of this issue, please contact our customer support team and we should be able to get your account fixed so you'll be able to delete them.

We should be able to get a permanent solution in place with a future site update such that this will be corrected without having to contact support, but I'm not quite sure when that might happen at the moment.

You can reach our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

11/14/085:45 PM

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