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Reply to "Can’t find/see any old or recent uploaded images"

Hi nubwagger,

Thanks for contributing to our forum. I just reviewed the Image Management page within your account and was able to see a number of images that were uploaded today, so I suspect you most likely have (or had) a search or filter enabled on your Image Management page that was preventing you from seeing all the images you have uploaded.

I understand you have already selected “All Folders” from the “Show Images In” drop down menu so, if you also make sure the “Search for Image “ field is empty and the four boxes below are all unchecked then click the “Search” button, I expect that you will be able to see these images.

It does seem a bit unusual for it to have taken 4 minutes to upload 30 images, but a number of factors can influence the speed of the upload process, such as the size of your images and the speed of your connection. For example, I just did a test upload of 30 images from my account and it completed in less than a minute.

Also, if you would like to upload multiple consecutive images within a folder, you can actually choose them in bulk by selecting (clicking, but not checking the box) the first image in the series, holding the “Shift” key, selecting the last image in the series in the same manner, and then checking the box for any of the highlighted images.

I hope this helps. If you continue to have trouble locating your images and/or experience slow upload speeds, please feel free to contact our Customer Support team directly from under the “Help” tab within your account and we will be happy to continue working with you.

-Mike
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