Reply to "Can't get to saved listings!"

auctivamikedAuctiva Customer Support Manager

Hi aegissales,

I appreciate you helping to bring this to our attention. We have received several similar reports of this issue today.

Our QA department has tested this issue and it appears to be an intermittent problem with your account related to the aftermath of our hardware maintenance conducted last night. This case has also been forwarded to our engineering department for further investigation and they will be addressing it as soon as possible.

In the mean time, since this problem is intermittent, I suggest you log out of your Auctiva account and then re-login, and then try pulling up your saved listings page once again. After a few tries, you should be able to access this section of your account successfully. I understand that this is a less than ideal “solution”, to say the least, however, that is what our QA department has recommended based on their testing.

-Mike

12/7/0611:49 AM

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