Reply to "Can't Use UPC / Product Look-Up for DVD"

auctivamikedAuctiva Customer Support Manager

Hi littlestich,

Thanks for reporting this to us. I received your support case on this subject and forwarded the issue over to our engineering team for further investigation after confirming the problem. We have not made any changes in this area this week so I suspect the problem may lie on eBay's end, but I can't say for sure quite yet.

In any event, I will keep you updated about what we are able to find with respect to the issue when I hear back from our engineering team.

If anyone else encounters the same problem, I recommend reporting it to our customer support team by mousing over the "Help" tab and clicking the "File Support Case" option.

-Mike

9/16/1010:39 AM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...