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can't view my support cases

I've had this happen a couple of times. Went to support to view my open cases, and what I get is a list of four items with status showing only "status" and "explanation" for three cases. There are no case numbers, topics, replies, or "last updated" info. There is nothing clickable to allow me to open and view any of the cases, nor anything to even tell me what issue they are related to.
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