Reply to "cannot access my account"

agiMember

Please raise a suport request as Auctiva seem to think everything is OK. here is the answer I received one hour ago
"Hello,

Thank you for contacting us. I am sorry to hear about the trouble you are having.

It seems that the problem occurred due to some technical glitch with the servers as we received several reports of this nature. We have had reported this to our engineering team and the issue has been taken care of. I like to inform you that the site is now running smooth and fine. I suggest that you please try to relist the items again.

We regret the inconvenience caused.

If there is anything further I can do to assist you, please don't hesitate to ask!

Sincerely,
Auctiva Support"
STILL NOT WORKING!!!

6/6/096:22 AM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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