There was no Auctiva communication here or on Facebook....but that is fairly common. We have asked and pleaded with them for as long as I can remember to post announcements on the boards (not after the fact either) and to honestly communicate. This just falls on deaf ears.
Saying "sorry for the inconvenience" a day or 2 or 3 days after the fact does very little and just doesn't mean much anymore and is not how these issues should be handled.
As far as this issue, according to a post in one of the threads, I think the last time the site was down about a week ago, they apparently think that we can contact them even though we have told them it is not possible. That was never addressed....and here we are again.