Reply to "cant generate a token"

auctivamikedAuctiva Customer Support Manager

Hi Ellen,

Welcome to Auctiva! Since you are receiving that particular error message when trying to generate your token, your eBay username must already be associated with an existing Auctiva account.

Please file a support request regarding this issue using the appropriate link on our help page, http://www.auctiva.com/free-auction-software-help/help.aspx, and our customer support team will be happy to assist you.

-Mike

10/9/079:59 AM

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