Reply to "Certain ebay sales not showing in Auctiva no answers from tech support"

You are missing the point - the one from a month ago has a case filed that is still open with no resolution - the one under the tripodd1991 sub account was opened over the weekend with no resolution - this is taking way too long.  Over a month ago you guys emailed several times to say you were working on it but never resolved it.  You also stated that this was not the only time this has happened - please explain what is going on.

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