Reply to "Changing the Category ID Wipes Out UPC's and Multi Variations Data"

Auctiva JohnnieAuctiva QA Specialist

Hello Unicorn Glitter,

Craig is currently out of the office, so I wanted to respond back to you.

This is correct. Our One Page Lister is designed to work from top to bottom, and the page loads based off of information we receive from eBay based on the eBay Category you choose. When you change the category, we make new calls to eBay, and reload parts of One Page Lister page depending on what information we receive from the calls to eBay at that time.

Our Product Development Team just reached out to me and they would love to get more information about your request, and have requested you create a Support Case within Auctiva, so we can work with you directly.

If you will, can you please file a Support Case with us at http://www.auctiva.com/help/requesthelp.aspx so we can discuss things further?

I hope to hear back from you soon!

Thanks!

-Johnnie Q.

4/7/162:34 PM

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