Hi Pelican,
When you have a minute to spare go and read my post "Where is New/Used when creating a listing". In that there is a thread from rubberduck which shows pics of what he gets when creating a new listing, ie he gets custom item specifics and so does 8880. They are both in the US as you are, so you should be getting the same. None of this makes sense to me and I'm starting to think auctiva has poblems which they can't sort out at the moment.