Reply to "closed auctions not showing up"

auctivamikedAuctiva Customer Support Manager

Hi baystate,

Thanks for letting us know about this. We are currently experiencing a backlog with our service that imports listings that close on eBay to the Auctiva Closed Listings pages, which is why you are seeing this delay.

We are going to be installing some new hardware that we expect will allow this service to catch up later today, so you should start seeing an improvement in the speed at which this information is updated over the next few days.

If you have any additional questions or concerns, please feel free to contact our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx

-Mike

10/28/0812:26 PM

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