Complaint Auctiva fails to warn us of known errors

bev5Member

I submitted a warning the other day about how if you try to delete a subtitle when relisting (even when you preview it shows subtitle has been removed) that Auctiva fails to delete subtitle during relist & you are charged eBay fee.

I just heard from support & found out this was a known problem.

I'm just venting & wondering how many others have received support responses saying something to the effect "we are aware of this problem & working to fix."

This is really upsetting.

3/18/131:59 PM

Original Post

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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