Reply to "Complaint Auctiva fails to warn us of known errors"

trinketsMember

Hi Bev.

Most of us sellers here completely agree with you. We have also voiced opinions on this issue.
We should be made aware of "any known issues" that effect our businesses, our accounts, our listing abilities and most importantly OUR MONEY. Most of us also think doing so is more than practical. Causing loss of money to customers because of lack of disclosure is not practical....it is PREVENTABLE.

I am very sorry you suffered a monetary loss because we are not kept informed as this could have been easily avoided had you known about the issue....but you are not alone.

3/19/137:07 AM

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