Reply to "Concerning Shipping Profile"

auctivamikedAuctiva Customer Support Manager

Hi Lenny,

Thanks for letting us know about this. The behavior you have described is actually occurring due to a known bug in our system that is on our "to do" list of things that need to be fixed. At this point, it seems likely we'll be able to get this issue resolved with our upcoming site update in mid-January.

In the mean time, if you select at least one international shipping service from the shipping service drop-down menu(s) in your shipping profile, your settings should save properly. It just reverts to "I Will Not Ship International" when no shipping services are selected.

If you have any additional questions or concerns, please feel free to contact our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx

-Mike

12/9/082:57 PM

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