Reply to "contact customer support"

auctivamikedAuctiva Customer Support Manager

Hi vintagetemptations,

I'm sorry to hear that you are still unable to see the "Submit" button on the support request form. I checked each of our servers and this button is appearing on my end, so I suspect you must not have emtied your cache properly. If you had multiple browser windows open when you tried to clear your cache, that is most likely the reason.

If you are still unable to file a support request via the link on our "Help" page for any reason, please visit http://support.auctiva.com

-Mike

11/15/0611:29 AM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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