Hi Community,
No, unfortunately, it is not possible to transfer information such as saved listings and images from one Auctiva account to another. Therefore, if you have saved listings or images in one Auctiva account that you'd like to move to another one, you would have to recreate those saved listings and reupload those images in the other account.
However, if you just switched from using one eBay username to another one and you don't need to use Auctiva with the old username any longer, you are welcome to continue using your existing Auctiva account with your new eBay username.
In order to do this, you would just need to generate a new token within your Auctiva account to link it to the new eBay username. This can be done by mousing over the "My Account" tab within your account, selecting the "eBay" option under "Settings", and then clicking the "Get New Token" link on the ensuing page.
If you have any additional questions regarding your Auctiva account, please feel free to contact our customer support team about this using the form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx
-Mike