Reply to "Custom Item Specifics Listing Error"

auctivamikedAuctiva Customer Support Manager

Hi tubagurl,

Thanks for contributing to our forum. Our system is designed such that the item specifics attributes that are required or recommended by eBay should be displayed automatically when you click the “Custom Item Specifics” link, so I am not sure why you were unable to see the appropriate options when creating this listing.

I reviewed your account to see if I could find out more about this, but I could not find any recent API errors in your account so I assume you must have deleted them or encounter these errors or perhaps encountered this issue when using another account.

In any event, I recommend contacting our Customer Support team about this directly from under the “Help” tab within your account and we will look into things further. It is possible that eBay updated some details associated with this specific category and we will need to update our system accordingly.

-Mike

2/11/143:56 PM

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