Reply to "Custom Item Specifics not showing"

vinylrecorddudeMember

I am having the same issues. They are due to category number changes that ebay has announced a couple weeks ago. Most of them took place in the last 24-48 hours and my custom item specifics is not coming up for the almost only category I list in (music>records). The records category changed from #306 to #176985. I have filed a support case and made Auctiva aware of the issue. They gave me the standard "we will notify tech." response. It has now been almost a full day of this issue occouring and I have not received a response, a resolution or any ETA of the resloution. I even went so far as to tell them of the category number changes and give them a link to the ebay page. Nothing. No fixes, no response. I am a high volume seller and with a warehoues, employees and inventory. I am currently unable to do anyting with. I am "dead". This is costing me hundreds of dollars per hour in lost business.

9/11/1210:28 PM

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