Hi HEYMOE,
I sincerely apologize for the issues you're experiencing trying to build a custom template!
If you're interested in using one of our Listing Template Designs to showcase your product images and Seller Details within your eBay listing, there's no need to "customize" a template. Rather, you can select the Template Design directly from the 1-Page Lister, and then when you post the listing via Auctiva, our system automatically inserts the images, description and Seller Details you've specified into the Template design.
Unless your making other changes to the Template design you really don't need to customize it. Here are some images that should help you complete this.
Following the steps above will help you easily post new listings, with an Auctiva Listing Template design, to eBay. Additionally, all images will display in a neat and organized fashion, and they'll have the "click to supersize" feature, allowing your buyers to click your images as they view your listing, in order to see all of the fine details of your product.
I hope this helps!
Sincerely,
Natasha
