Reply to "Custom Template Not Saving Correctly"

auctivabrentAuctiva Support

Hello OriginalNewEngland,

I went in and looked at your custom templates and indeed the images your are talking about have been replaced by the editor we use to create these templates. I went in and edited your "All Jazz" template, put back the code for one of your green seperator strips, then saved and previewed the template and that worked. One thing to note, I did not switch from "Text Mode" over to "Design Editor", this function may be the culprit. I noticed that in your code for your "About Me" page the lines of code that were replaced had some in line CSS styles applied and I think this is what is signally to the editor to change that code, I do not know for sure but I have reported the issue.

May I ask you to fill out a "Support Ticket" so that we can have a reference to this case on file. This will help us resolve the issue. Thank you for your patience.

4/17/0610:42 AM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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