so, i've filed at least 4 UNRESPONDED TO support requests because my store window has worked in TWO DAYS and I get run time errors in the help, listings, images & home pages sections of your website. I tried emailing and finally got a response to fule a support request. PLEASE HELP!! Oh yes, it's happend on IE & Mozilla and YES, my cookies are cleard, my files (incl off line) are deleted and NO I won't disable my antivirus, anti spyware or firewall. PLEASE ADVISE