Just a quirky thing to let you know if it happens to you... I had the auto relist feature activated in Auctiva, which basically said if "no items sell then auto relist".( which was set up weeks ago and has become an automatic part of my listings)
The thing is I had one remaining store item on Ebay that I needed to delete, (as all had gone manually to auction)and the one left was found to be defective.
So I went on Ebay to cancel the last store item and two hours later it was back ... it happened 5 times and Ebay help could not figure out why the sale item kept being reposted. ... thats when I remebered the Auctiva relist feature and decided to look at my Auctiva settings.
I think this is what happens .....
It seems that because no actual items sold in the store (as they where manually transferred to online sales) so when I deleted the sale .... the Auctiva function did what it was desiged to do and that is relist the item.
As no direct sales took place on the store item it was relisted.... the current rules as are in place cant determine that the sale ended because it was manually deleted.
So on store posted items I no longer use this auto fuction when listing , just to elliminate the potential of the problem happening in future.
I thought you all might appreciate knowing in case you ever encounter the same thing. ... I have not read all the postings here , perhaps it may have been mentioned before.
Perhaps there is anouther fix or suggestion , if so please let me know.
thank you
John
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