Reply to "deleted listing on ebay, not in auctiva"

auctivakevinkVP Engineering

Evie,

Sorry about your difficulties getting started. You've happened to come across a little bad luck with your first posts.

Our scheduling service got locked up for a bit last night and only people who set their "retry to post" time to at least 1 hour were able to get their listings posted during the 8pm hour last night. We fixed the issue somewhere around 9:30 I believe. Can't remember exactly when.

As for the "store window" in your listings... We update users approximately every 6 hours. At that point we should detect that one of your listings was cancelled and then the next time the items are loaded to display in your store window, it should only display active items.

Hope this helps a little.

-Kevin

11/17/0512:22 PM

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