Reply to "Description Disappears When I Change Item Specifics!"

auctivabrentAuctiva Support

Hello Nanny,

Not quite sure why this is happening to you. But I will try to help. I could not get this to reproduce the problem you are having. When you load a shipping profile the listing that you were creating/editing should be the page that is displayed. What Browser are you using? To help you along here is how to create a Shipping Profile. First click on the tab at the top of Auctiva.com named "profiles", then in the green bar immediately under that tab is a link for "Shipping", click that and you will be brought to a page where you will need to create a shipping profile, at the bottom of this page is an area where you will need to name the shipping profile that you created. When you are creating a listing you will now be able to go to the shipping area and select a saved profile to load.

1/9/061:15 PM

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