Reply to "Description gone!"

auctivamikedAuctiva Customer Support Manager

Hi tman1234 & 2librans,

Thanks for posting about your experience here. Although we will need to work with each of you individually to determine exactly what is going on in each case, it sounds like there may be some specific formatting code in your descriptions that is causing the text not to show up. It is also possible this is being caused by a conflict between some aspect of your browsers and our editor.

The first thing I recommend trying which may resolve this issue if it is a result of a browser related conflict is to clear your cache and then close and reopen your browser as lookandbuyme me mentioned.

If you continue to see the same behavior after doing so, please contact our Customer Support team by mousing over the “Help” tab and selecting the “File Support Case” option and we will be happy to continue working with you.

-Mike

11/5/1212:03 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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